- Jio users will now be able to get several services via WhatsApp including recharging their mobile number, port-in new SIM, and more.
- Currently, the service is available in Hindi and English languages and other languages will be available in the future.
- For payments, there are so many options available such as GPay, PhonePe, Amazon Pay, Paytm, and other e-wallets.
Reliance Jio has launched a new WhatsApp bot for its users. Reliance Jio has added a new feature that provides many services to Jio users through WhatsApp.
During this pandemic, now Jio Users can recharge their mobile number, port-in new SIM, and more through WhatsApp. For this, the user just needs to send a “hi” message to 7000770007.
Moreover, Jio users will now be able to get their queries answered on WhatsApp, raise complaints; get a new Jio SIM or port-in (MNP); avail of support for Jio SIM, JioFiber, international roaming, and JioMart.
Any query related to a new broadband connection or Jio Fiber can use the same WhatsApp number.
How does it work?
First of all, Jio users need to save Jio Care number – 7000770007. Now if the user wants to avail of any of the services mentioned above, He just needs to drop a “Hi” text message on WhatsApp.
Once the message is sent, the Jio Bot will contact you and ask about your query. Currently, Jio WhatsApp Bot is available in two languages- English and Hindi.
By default, it will ask in the English Language. Those who want the Hindi language can change it by sending a “Set language” text message on WhatsApp. This service will bring more language options soon in the future.
For payments, there are so many options available such as GPay, PhonePe, Amazon Pay, Paytm, and other e-wallets. Additionally, users also have the option to recharge another user’s number via JioCare WhatsApp chatbot.
Additionally, Jio users will be able to access COVID-19-related info through this WhatsApp bot. Want to get information about vaccines or vaccine centers near you. Simply select ‘Covid vaccine and info’ from the main menu and select ‘vaccine info.’
After that Jio Care WhatsApp Bot will send a six-digit verification code to display this information.
Thanks for reading!