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WhatsApp May Retain Only 18 Percent Users Amid Privacy Row: According to the Survey

Whatsapp

WhatsApp has been receiving a lot of flak due to its new privacy policy.

Key Points:

  • The survey has done over 24,000 users.
  • 24 percent of users are ready to switch to other messaging apps.

WhatsApp is under controversy due to its new privacy policies. Users are worried about their private security. According to the survey, only 18% of Indians will continue using WhatsApp. 36 percent will reduce their usage drastically.

Also, 15 percent of users are likely to stop using the app completely, amid the ongoing privacy row.

WhatsApp has been receiving lots of flak recently due to its new privacy terms and policies. Customers have been flocking from WhatsApp to different apps like Signal and Telegram.

According to Mashable, the survey received over 24,000 responses from WhatsApp users based in 244 districts of India. 24 percent of users said they are considering a switch to other instant messaging platforms. while 91 percent of WhatsApp users said that they will not use its payment features.

This happens due to WhatsApp’s new Privacy Policy. According to it, WhatsApp will share payment and transaction-related data with its parent company Facebook and other third parties.

People are not ready to share their privacy with another app at any cost. The result is the worst. People are starting to shift to another rival app – Telegram and Signal.

However, WhatsApp has now extended the deadline of its updated privacy policy to May 15 from its original date which was in February.

Related: WhatsApp Privacy Policy Update Delayed by three months after receiving backlash

In the new terms of services, WhatsApp had asked users to agree to allow Facebook and its subsidiaries to collect user data such as including phone numbers, location, etc.

According to the survey, Signal had 24,000 users while Telegram had 1.3 Million downloads from January 5 to January 10. But due to this controversy, Signal receives a growth of 9.843 percent while growth by 15 percent in the case of Telegram.

WhatsApp, on the other hand, has witnessed a massive drop in its downloads by 35 percent over January 6 to January 10. Now, WhatsApp is in great trouble.

WhatsApp is trying hard to convince the Indians about the new Privacy terms and policy. The government has asked the company to withdraw its controversial privacy update .and respect the “informational privacy and data security of Indian users,” as per sources.

The government has sent a long list of questions to the company on the issue and has said that having a lenient update for Europe while being stringent in India is discriminatory for Indian users.

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